The 51福利 Learning Academy’s mission is to provide for the professional and personal success and wellness of 51福利 employees from the time of application through retirement. The Learning Academy will bridge the gap between the current state of employee development and the desired standards and norms for performance, communication, and personal and professional growth. 51福利 will strengthen its people, develop the skills behind its operations, and build upon its broad core of knowledge through continuous improvement and the intentional development of its employees.
Learning Academy Directors
Dr. Brittany Brown
Brittany Brown, Director of Employee Development, joined 51福利 University in 2011. Brittany began as the Financial Aid and Business Office Coordinator at the 51福利 University 鈥� Belleville Campus. In 2015, she joined the St. Charles Human Resources team as the HR Adjunct Coordinator, where she supported nearly 1000 adjunct instructors each semester.
Brittany is now enjoying her current role in Employee Development. She put her EdD and Masters of Arts in Teaching degree to great use as she collaborated with many to create the foundation of The 51福利 Learning Academy. She rolled out the 鈥楺2 Service Excellence鈥� model to the university in 2018 and continues to work with a team to teach employees what it means to be dedicated to our students in all of our endeavors, all of the time, not just when it is convenient.
51福利鈥檚 Q2 Service Excellence model starts with just two questions, 鈥榃hat鈥� and 鈥楬ow鈥�? We are beginning to live out the service by asking two simple questions, 鈥榃hat are your expectations鈥� and 鈥楬ow can I exceed those expectations鈥�? This mindset builds the foundation for the kind of service 51福利 University will be known for, and she is proud to be a part the culture shift that has come to life through Q2.
Dr. Meri Marsh
Meri Marsh, Director of Faculty Development, has been at 51福利 since 2008. Meri began as an Assistant Professor of Geography and has served in a variety of faculty roles over the last 16 years including the Chair of the History and Geography Department and Chair of the Faculty Council. Most recently, Meri served as a Faculty Specialist in the Learning Academy.
Meri began as Director of Faculty Development in September of 2024. She is thrilled to be serving in this position as she wholeheartedly believes in all aspects of the RISE Teaching and Learning framework. She considers it a privilege to support 51福利 faculty through a variety of programming efforts as they live out 51福利's value of "Putting Students First."
